Conversation Management | Everything you need to know to survive the age of conversations

Internet by the numbers: This was 2011

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by Matthijs van den Broek on January 19, 2012in the categories Mobile, Social Web2 Comments

It seems ages ago: 2011. Remember? Great. Pingdom came up with their annual list of things happening on the internet. How many email accounts were there in the world in 2011? How many websites? How much did the most expensive domain name cost? How many photos were hosted on Facebook? How many videos were viewed to YouTube? What was going on in social media? Below, you can find answers to these questions and many more. “A veritable smorgasbord of numbers, statistics and data lies in front of you,” states Pingdom at their websites. Some facts below. Full story here.
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All about Oink: Rate the world

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by Matthijs van den Broek on January 13, 2012in the categories MobileNo Comments

It’s about rating things, not venues. It’s about rating things like roller coasters in an amusement park or the chairs in a restaurant. Anything, really. That is what Oink is all about, a location based services app, available on iPhone only for now. Oink is the brainchild of Kevin Rose, the former founder of Digg, who’s now leading his next venture called “Milk“. At LeWeb 2011, I got the chance to meet Chris Hutchins, he’s doing business development at Oink. A story about rating the world, the future of Oink, and the potential for market research. Find the video-interview below. Full text at TheNextWeb.
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New design: Conversation Management

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by Matthijs van den Broek on January 11, 2012in the categories Conversations1 Comment

Those who have visited this beautiful home on the web about conversation management, social media and new developments in contentmarketing, might have noticed that there was something different. Yes, it’s true. We have a new design! (kudos to Hannes Willaert & Helmont Siau). A fresh, brand new look that is ready for the future. The ConversationManager.com is now part of a more broader vision: we’ve given this blog “Conversation Management” as a main title. Because, the future is conversational: the new book by Steven called The Conversation Company is being launched on March 6 in Belgium and March 13 in The Netherlands. Check this website to join us at the launch.
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Altimeter 2012 report Social Media Management Systems

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by Erik van Roekel on January 10, 2012in the categories Conversations, Reviews, Social Web1 Comment

Last year I wrote this blogpost: “Social Media Tools & Listening Centers“. It became one of the Conversation Management Top stories of 2011, that is always a great honor . Yesterday Jeremiah Owyang (Altimeter Group, follow him on Twitter) published an interesting report: A Strategy for Managing Social Media Proliferation. A perfect match with the article I wrote and a must read if you are wondering right now what kind of social media tools you should buy or use.
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This is how Adidas is unlocking employee conversation potential with 10 golden rules

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by Matthijs van den Broek on January 10, 2012in the categories ConversationsNo Comments

Adidas, the sportbrand with the 3 stripes from Germany, has come up with an extensive guideline and golden rules project for their employees regarding social media. It’s always interesting to see how an A-list brand is considering the threats and advantages of social media. Do they embrace social media at Adidas? Do they give their employees a carte blanche on the web to tell whatever they want wherever they want about their beautiful company without any restrictions on social media? At Adidas, they don’t, certainly not. They made an extensive list of 10 golden rules, a list of popular errors, and some social media guidelines.
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