Over a year ago I published this extensive article (Social Monitoring & Social Media Marketing Tools, Dutch) at Marketingfacts.nl. Although the article still has value, especially when combined with the comments we received, it’s time for an update. The world of (advanced) social media tools is changing with many new features. I cannot give you a fully comprehensive overview of all the possible social media tools. Simply because…. there are too many. This article is, hopefully, an inspirational overview of some useful new tools that make the life of any social media lover a lot easier. But that’s not all.
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Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.Book a speech
The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.
