Last week the following tweet appeared in my feed: “Club Brugge is looking for a conversation manager.” All kinds of emotions struck me. As a long time fan: joy and pride. As a new media consultant: excitement. As a combination of both: even more excitement. Would this be the first step that makes the rather conservative football world realize what great things they can achieve by using new media? Could this be the right moment?
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Get Ready for Marketing 2020
Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.Book a speech
The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.

