Many companies have made their decision about social media usage by employees during office hours. Some companies don’t allow anything, some have limited access policies and others allow everything. Each of these decisions is carefully taken after a long and sometimes difficult discussion. Looking back at some of these discussions I was involved in, I tend to conclude that most companies held the wrong discussion. The real question is: how can we train and facilitate our people to use social media in a smart way?
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Get Ready for Marketing 2020
Consumers are changing fast. Companies need to adapt towards this new consumer behavior. This presentation takes you on a journey to 2020.Book a speech
The 10 most FAQ of Conversation Management
Over the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.


