A couple of weeks ago I was planning for a relaxation day. I booked an arrangement at a wellness center including a hot stone massage. You know the feeling it gives you, right? The joy starts while only thinking about it. So what would you do when the hostess at the wellness center sends you an e-mail, telling you your booking needs to be rescheduled?Read more »
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The 10 most FAQ of Conversation ManagementOver the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.