Our presentation about the Insites Consulting Social Media Around the World Study 2011 got featured on the homepage of SlideShare, wednesday. Yes, we like that: we got a lot of extra attention and views on our work and we much appreciate it. Next to our presentation, was a presentation about Facebook published a week ago. It was called: 10 quick facts you should know about consumer behavior on Facebook. Very interesting to take a look at, I’ve embedded it below.Read more »
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The 10 most FAQ of Conversation ManagementOver the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.