Did you know that before Facebook or MySpace – and even before Friendster – there was a social network called Friends Reunited? I didn’t. An infographic from MarketingDirecto.com contains this and other fact from over 30 years of online social networking. Do you think we would have published this infographic if it started in 2004? No. So to focus full attention on the infographic, they did the first thing right with a rather unique approach by starting the timeline in 1978.Read more »
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The 10 most FAQ of Conversation ManagementOver the last few years, Steven received many questions about Conversation Management. In this paper, he listed and replied to the most frequently asked questions.