The past weeks I had a terrible slow or even a not working ADSL-connection. Several calls to the customer service of Vodafone and a visit of an engineer didn’t solve my problem in any way. Somehow the 5 km distance from my home to the local adsl-station was the problem, although that distance never changed in the 3 years I had this ADSL-connection. So I decided to switch to another internetprovider and cancelled my ADSL subscription at Vodafone. That experience resulted in a totally different perception of Vodafone.
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