What we’ve been reading this week

by Dado Van Peteghem on April 22, 2011in the categories Social WebNo Comments

Every week we come across many great articles on the Web. We think it’s relevant to share the best ones with you:

  1. 9 Ways To Convince The CEO To Use Social Media and Enter The 21st Century
    http://www.jeffbullas.com/2009/08/17/9-ways-to-convince-the-ceo-to-use-social-media-and-enter-the-21st-century/
  2. Facebook launches “Studio” For brands and agencies 
    http://facebook-studio.com/
  3. Cadillac brings in trainers from the Ritz-Carlton Hotel to learn how to WOW customers
    http://www.businessweek.com/magazine/content/10_26/b4184024360730.htm
  4. How to get the most out of SlideShare
    http://thenextweb.com/lifehacks/2011/04/15/how-to-get-the-most-out-of-slideshare/
  5. Expert Interview: Developing a Compliant Social Media Policy
    http://womma.org/word/2011/04/20/expert-interview-developing-a-compliant-social-media-policy/
  6. Experience Co-creation
    http://blogs.hbr.org/cs/2011/04/experience_co-creation.html
  7. The Rise of the Chief Customer Officer
    http://blogs.hbr.org/cs/2011/04/the_rise_of_the_chief_customer.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+harvardbusiness+%28HBR.org%29&utm_content=Google+Reader
  8. 8 Ways to Successfully Sell Using Social Media
    http://www.socialmediaexaminer.com/8-ways-to-successfully-sell-using-social-media/
  9. Interesting: 4 key customer touchpoints where social media adds value
    http://www.freshnetworks.com/blog/2011/04/how-to-use-social-media-at-key-customer-touchpoints/

Feel free to add your top reads in the comments. Have a great weekend!

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